Terms of Service

01 Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Sleep Interface ("we," "us," "our," or "the Studio"), operating at 2600 S Parker Rd, Aurora, CO 80014, United States. These Terms govern all design services, deliverables, communications, and transactions between the parties.

By requesting a project quote, submitting a deposit payment, signing a project proposal, or otherwise engaging Sleep Interface for design services, you confirm your acceptance of these Terms. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to any provision of these Terms, you must not engage Sleep Interface for any services. We recommend printing or saving a copy of these Terms for your records.

02 Services Provided

Sleep Interface offers professional UI and digital interface design services, including but not limited to the following categories of work:

• Calm Interface Layout Design — spatial hierarchy planning, wireframing, and full UI layout design for web and mobile products
• Interactive Element Styling — design of microinteractions, button states, animations, transitions, and interactive UI component specifications
• Responsive Screen Adaptation — mobile-first layout systems, fluid grid implementation, and cross-device design quality assurance
• Visual Experience Coordination — design system creation, brand expression in UI, color system and typography scale development
• Full Product UI Design — end-to-end interface design for web applications, SaaS products, and digital platforms
• Design consultation, strategy sessions, and ongoing design partnership retainers

All services are delivered digitally. The specific scope, deliverables, timelines, and pricing for each engagement are agreed upon in writing prior to project commencement through a project proposal or statement of work document. The Studio reserves the right to decline any project request at its sole discretion.

03 Client Obligations

The successful delivery of design services requires active participation and cooperation from the Client. By engaging Sleep Interface, you agree to fulfill the following obligations throughout the duration of the project:

• Provide all necessary brand assets, content, copy, imagery, and reference materials in a timely manner as requested by the Studio
• Designate a single point of contact who has the authority to approve design decisions and provide consolidated feedback
• Respond to design submissions, questions, and requests for feedback within five (5) business days unless otherwise agreed
• Provide honest, constructive, and specific feedback during revision rounds
• Ensure that any third-party materials, images, fonts, or assets provided to the Studio are properly licensed and cleared for use
• Make payments according to the agreed payment schedule without delay
• Refrain from requesting work that violates any law, third-party rights, or the Studio's ethical standards
• Notify the Studio promptly of any changes to project scope, timeline requirements, or business objectives

Delays caused by the Client's failure to meet these obligations may result in timeline extensions, additional fees, or in extreme cases, project suspension at the Studio's discretion.

04 Payment Terms

Sleep Interface operates on a project-based and retainer-based pricing model. All fees are quoted and invoiced in United States Dollars (USD). The following payment structure applies to all engagements unless explicitly modified in the project proposal:

• A non-refundable deposit of fifty percent (50%) of the total project fee is required before any design work commences
• The remaining balance is due upon delivery of final files and before transfer of intellectual property rights, unless a payment plan has been separately agreed in writing
• Monthly retainer fees are invoiced at the beginning of each calendar month and are due within seven (7) days of the invoice date
• All invoices not paid within fourteen (14) days of the due date are subject to a late fee of one and a half percent (1.5%) of the outstanding balance per month
• The Studio reserves the right to pause or suspend all work on a project until outstanding invoices are settled
• International clients may be subject to currency conversion fees, banking charges, or wire transfer fees, which are the sole responsibility of the Client

All prices are exclusive of applicable taxes. Clients located in jurisdictions where sales tax, VAT, or similar levies apply are responsible for the payment of such taxes. The Studio is not responsible for determining or collecting taxes on behalf of the Client.

05 Project Scope and Revisions

The scope of each project is defined in the project proposal, which both parties review and agree to prior to commencement. Any work falling outside the agreed scope constitutes a scope change and will be subject to additional fees and timeline adjustments.

Each service package includes a defined number of revision rounds as specified in the proposal. A revision round constitutes a single consolidated set of feedback and changes submitted by the Client in response to a design deliverable. Piecemeal or sequential revisions submitted outside of a formal revision round are not included in the agreed scope and may be billed as additional work.

Revisions must be submitted within ten (10) business days of receiving a design deliverable. Feedback submitted after this window may be treated as a new revision round or scheduled for the next available design period. Revisions that require a fundamental change of direction, alter the agreed-upon goals of the project, or are inconsistent with the original brief may be treated as out-of-scope additions.

The Studio will notify the Client in writing before undertaking any out-of-scope work, and additional work will only commence upon written approval and any required deposit payment.

06 Intellectual Property Rights

Upon receipt of full and final payment for a project, Sleep Interface assigns to the Client all rights, title, and interest in the final approved design deliverables, including all applicable intellectual property rights. This assignment does not include preliminary concepts, rejected designs, working files, or unused design explorations, which remain the property of the Studio.

Prior to full payment, all design work remains the exclusive intellectual property of Sleep Interface. The Client acquires no rights to use, reproduce, modify, or distribute any design deliverables until all outstanding balances are settled in full.

The Studio retains the right to display all completed work in its portfolio, case studies, presentations, and marketing materials, unless the Client requests confidentiality in writing prior to project commencement. The Studio also retains all rights to fonts, third-party assets, stock images, plugins, and software tools used in the production of deliverables — the Client is responsible for obtaining their own licenses for such assets where required for commercial use.

By providing content, brand assets, and materials to the Studio, the Client warrants that they have all necessary rights and permissions to use and share such materials, and indemnifies the Studio against any third-party claims arising from the Client-supplied content.

07 Confidentiality

Sleep Interface understands and respects the sensitive nature of business information shared during design engagements. The Studio agrees to hold in strict confidence all proprietary, confidential, and sensitive information disclosed by the Client in connection with a project, including business strategies, financial information, unreleased products, and any information marked as confidential.

Confidential information does not include information that is or becomes publicly available through no fault of the Studio, information that the Studio develops independently without reference to the Client's confidential information, or information that the Studio is required to disclose by law or court order.

The Client similarly agrees to maintain confidentiality regarding the Studio's methodologies, proprietary processes, internal pricing structures, and any other non-public information about the Studio shared during the engagement. Confidentiality obligations survive the termination of any project or agreement by a period of three (3) years.

08 Limitation of Liability

To the maximum extent permitted by applicable law, Sleep Interface's total liability to the Client for any claims arising out of or related to these Terms or any design services shall not exceed the total fees paid by the Client to the Studio in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall Sleep Interface be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages, including but not limited to loss of revenue, loss of profits, loss of business opportunities, loss of data, or reputational harm, even if the Studio has been advised of the possibility of such damages.

The Studio does not warrant that any design service will be error-free, that deliverables will meet every specific requirement not explicitly agreed upon in the project scope, or that the implementation of design files by third-party developers will produce pixel-perfect results. The Studio is not responsible for how delivered design files are implemented, used, or modified by the Client or third parties.

09 Warranties and Representations

Sleep Interface warrants that all design services will be performed with professional care, skill, and diligence consistent with industry standards, and that the Studio has the full right and authority to enter into this agreement and to grant the rights described herein.

The Client warrants that: (a) all information and materials provided to the Studio are accurate and complete; (b) the Client has full authority to enter into this agreement; (c) all Client-provided content and materials do not infringe any third-party intellectual property rights; and (d) the intended use of the deliverables complies with all applicable laws and regulations.

Except as expressly stated herein, all services are provided on an "as is" basis. The Studio makes no warranty, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement beyond what is expressly stated in these Terms.

10 Termination of Services

Either party may terminate a project engagement with fourteen (14) days' written notice. In the event of termination by the Client, the following conditions apply:

• The initial deposit is non-refundable under all circumstances, as it compensates the Studio for time allocation and opportunity cost
• The Client is responsible for payment of all work completed up to the date of termination, at the Studio's hourly rate of $150 per hour for time-tracked work, or a proportional fee based on project milestones reached
• Deliverables produced up to the termination date will be provided to the Client only upon settlement of all outstanding fees
• Intellectual property rights in partially completed work remain with the Studio until full payment is received

Sleep Interface reserves the right to terminate any engagement immediately and without notice in the event of: Client's material breach of these Terms, failure to make timely payment, abusive or inappropriate conduct directed at Studio personnel, or requests that are illegal, unethical, or harmful. In such cases, the Studio is entitled to retain all fees paid to date.

11 Governing Law

These Terms and all disputes arising under or related to them shall be governed by and construed in accordance with the laws of the State of Colorado, United States of America, without regard to its conflict of law provisions.

The parties irrevocably agree that the state and federal courts located in Arapahoe County, Colorado, shall have exclusive jurisdiction over any legal proceedings arising out of or related to these Terms, and each party waives any objection to the exercise of jurisdiction by such courts.

12 Dispute Resolution

The parties agree to make good-faith efforts to resolve any dispute, claim, or controversy arising from these Terms or the services provided through direct negotiation before initiating any formal legal proceedings. Either party may initiate this process by providing written notice of the dispute to the other party, who shall respond within ten (10) business days.

If a dispute cannot be resolved through direct negotiation within thirty (30) days of the initial notice, either party may pursue mediation through a mutually agreed upon mediator. The costs of mediation shall be shared equally between the parties.

If mediation does not result in a resolution, the parties may pursue litigation in accordance with the governing law provisions set forth in these Terms. The prevailing party in any litigation shall be entitled to recover reasonable attorney's fees and court costs from the non-prevailing party.

13 Modifications to Terms

Sleep Interface reserves the right to update and modify these Terms of Service at any time. Changes to these Terms will be communicated to active clients via email and will be posted to the Studio's website with an updated effective date. Continued engagement with the Studio after the posting of changes constitutes acceptance of the modified Terms.

For projects in progress at the time of a Terms update, the original Terms under which the project was initiated shall continue to govern that specific engagement unless both parties agree in writing to adopt the updated Terms. New projects initiated after the effective date of any update will be governed by the updated Terms.

14 Third-Party Tools and Services

Sleep Interface regularly utilizes industry-standard third-party design tools, platforms, and services in the delivery of its work, including but not limited to Figma, Framer, Adobe Creative Cloud, Notion, and various prototyping and collaboration platforms. By engaging the Studio, you acknowledge that your project files and related information may be stored or processed through such third-party platforms.

Sleep Interface takes reasonable precautions in selecting reputable third-party tools and does not knowingly share Client confidential information with unauthorized parties. However, the Studio is not responsible for the data practices, security measures, terms of service, or actions of any third-party platform or service provider. Clients are encouraged to review the privacy policies and terms of service of any tools that may process their data.

Where a Client requires the use of specific proprietary tools, platforms, or internal systems, any additional licensing costs, access fees, or integration work required to accommodate such requirements will be treated as an out-of-scope addition and invoiced accordingly.

15 Delivery and Acceptance

All design deliverables are provided digitally, typically via shared Figma files, exported assets, organized file packages, or shared cloud storage links. The Studio does not guarantee delivery through any specific platform and may change delivery methods based on project requirements or tool availability.

Upon delivery of a project milestone or final deliverable, the Client has ten (10) business days to review the work and submit written feedback or approval. If the Studio does not receive written feedback or a request for revision within this window, the deliverable shall be deemed accepted in full by the Client.

Once a deliverable has been formally accepted — either through written confirmation or by the expiration of the review period — any subsequent changes requested by the Client shall constitute a new scope of work and will be subject to additional fees and timelines. Acceptance of a deliverable does not waive the Client's right to request revisions within the remaining revision rounds included in the agreed project scope.

The Studio is not responsible for any loss of files or deliverables after they have been delivered and confirmed received by the Client. Clients are strongly advised to back up all received files promptly upon delivery. The Studio may maintain copies of delivered work at its discretion but is under no obligation to do so for any defined period.

16 Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to initiate a formal dispute notice, modification request, or termination notice, please contact Sleep Interface through the following channels. All legal correspondence must be submitted in writing and will be acknowledged within two (2) business days of receipt.

For general project enquiries, pricing discussions, or service-related questions, you are welcome to reach out via email or phone during regular business hours. The Studio operates Monday through Friday, 9:00 AM to 6:00 PM Mountain Time, excluding public holidays observed in the State of Colorado.